Switching and cancelling a policyArticle 5 of 7 · 5 min read
Moving from a visa-compliant policy to an ordinary one
For people on a visa-compliant health policy who are thinking of switching to an ordinary one. It explains what you can lose, what stays safe, and how to change without risking your residence permit or renewal.
Key rules
- Permit first: Do not switch to an ordinary policy until you know your permit no longer depends on private cover.
- No gap: If your permit depends on private cover, the new policy must start on or before the day the old one ends.
- Ordinary policies: Ordinary plans may add copagos and waiting periods that visa-compliant policies do not have.
- Earlier cover: Whether a new insurer waives waiting periods because of your earlier cover is the insurer's decision.
The short answer
Switching to an ordinary policy is only safe if your residence permit no longer depends on private cover. If it does, an ordinary policy can put your permit and your next renewal at risk. If your permit depends on private cover, either keep a visa-compliant policy or move to another one.
Why the two types differ
A visa-compliant policy gives full cover with no copagos, no deductibles and no waiting periods (carencias). It does not exclude pre-existing conditions. It comes from an insurer authorised in Spain and covers the whole period of your permit.
Ordinary policies often differ. Cheaper plans commonly add copagos, which are a fixed fee per visit or test. Waiting periods are also common. Primary care usually has none. Hospitalisation, surgery or childbirth often have several months, commonly around 8 months. Many insurers sell both versions, and the visa version costs more.
Check your permit first
Before you change anything, ask your Extranjería office two things:
- Does your permit still depend on private cover?
- Would an ordinary policy with copagos or waiting periods be accepted at your next renewal?
Offices and permit types differ, so get the answer for your own case. At renewal, the office can ask for evidence covering the whole earlier permit period. That means a current insurer certificate showing the policy number, the insured person, the period of cover, and no copagos or waiting periods. You also need proof that you paid the premiums. A cheaper policy taken mid-permit can be questioned later, even if it was fine for daily life.
Avoid a gap
If your residence permit depends on private cover, start the new policy on or before the day the old one ends. Do not cancel the old policy until the new one is confirmed in writing.
Keep your history
A new insurer may recognise your earlier cover and shorten or waive new waiting periods. This is the insurer's choice, so ask in writing before you sign. Keep the old insurer's certificate of cover, the old policy, and proof of premiums paid. Get a cancellation or non-renewal letter showing the end date. These show there was no gap. The documents list and checklist below cover the details.
Moving to another visa-compliant policy
If you want a different insurer but still need to meet the visa conditions, check that the new policy has the same features. It needs no copagos, no waiting periods, no exclusion of pre-existing conditions, and a valid period for your permit. Travel insurance does not qualify.
Choosing between options
Should you move from your visa-compliant policy to an ordinary one?
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Keep the visa-compliant policy: Your permit was granted on the basis of private cover and you still have to renew it. An ordinary policy with copagos or waiting periods may not meet the renewal requirements.
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Move to an ordinary policy: Your permit no longer depends on private cover, for example because you are covered by the public system through employment or Social Security.
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Move to another visa-compliant policy: You want a different insurer or price but your permit still depends on private cover. Choose a policy with no copagos and no waiting periods.
Move to an ordinary policy only when your permit no longer depends on private cover. If it does, the new policy must still have no copagos and no waiting periods, and it must start on or before the day the old one ends.
Timeline and deadlines
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Choose the new policy and its start date, and ask whether the new insurer will recognise your earlier cover: before you cancel the old policy
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Primary care on an ordinary policy is usually available without a wait: from the start date of the new policy
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Hospitalisation, surgery and childbirth are typically covered only after the waiting period: often around 8 months after the new policy starts
Documents you need
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Current certificate or policy document from your insurer, showing the policy number, the insured person, the period of cover, and that there are no copagos or waiting periods.
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Proof that premiums are paid for the period: receipts or bank statements.
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Your previous insurer's certificate of cover showing the dates you were covered, if a new insurer or authority asks for proof of continuous cover.
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A copy of the previous policy, to go with the certificate.
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A cancellation or non-renewal letter from the old insurer showing the end date of the old policy.
Checklist
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Check with your Extranjería office whether your permit still depends on private cover before you change policy.
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Ask the office whether an ordinary policy with copagos or waiting periods is accepted at your next renewal.
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Make sure the new policy starts on or before the day the old one ends.
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Get the old insurer's certificate of cover showing your coverage dates.
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Keep receipts or bank statements proving every premium you paid on the old policy.
Frequently asked questions
How long are the waiting periods on an ordinary policy?
Waiting periods on an ordinary policy are typically none for primary care but several months for hospitalisation, surgery or childbirth, often around 8 months. Cheaper plans also commonly charge a copago, which is a fixed fee per visit or test.
Does a visa-compliant policy cost more than an ordinary one?
Yes, a visa-compliant policy usually costs more than a basic ordinary plan, because it has no copagos and no waiting periods. Many insurers sell both versions, so ask for both prices before you decide.
Can the renewal office ask about my old policy after I switch?
Yes, the office can ask for evidence covering the whole previous permit period, including the time you held the old policy. Keep the old insurer's certificate and your premium receipts or bank statements.
More in Switching and cancelling a policy
- How to switch health insurers without losing cover
- Why your first Spanish insurer is hard to leave
- Cancelling a health policy: notice, renewal and refunds
- Cancelling private cover once you get public access
- Does your network follow you if you move within Spain?
- What to do with your policy when you leave Spain
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