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Your household crisis plan

You will leave with a short written plan, a printed card and the right copies in place.

A crisis is harder when your family is far away and you are still learning how things work in Spain. This Topic helps you get ready before anything goes wrong, so a blackout, a hospital stay or a frozen bank card does not leave your household stranded.

7 articlesAbout 49 min of readingEssentialCrisis planning and support

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Pick the article that fits your situation

  1. Building a simple household crisis plan for Spain

    A short written plan is enough for most households in Spain. This page shows you what to put in it: numbers, roles, meeting points, alerts, local hazards and a kit. It is for anyone setting up a home in Spain, including people who don't speak Spanish.

    10 min read

  2. Which documents to copy and where to keep them

    Explains which documents to copy, how to store paper and digital copies safely, and what a copy can and cannot do in Spain. For anyone settling in Spain who wants a backup if papers are lost, stolen or damaged.

    7 min read

  3. Keeping access to money when cards or banks fail

    How to keep money within reach if a card is lost, a bank app is down or the power fails: a cash buffer, a second payment route and a trusted person with access. For newcomers, with or without a Spanish bank account.

    6 min read

  4. Preparing for a blackout or phone and internet outage

    How to get your household ready to manage a day or two without power, phones, internet or card payments, following the advice Spain's authorities gave after the April 2025 blackout. For anyone living in Spain.

    4 min read

  5. Who looks after your children or pets if you can't

    How to line up a standby carer for your children and pets, with the signed authorisations and school pick-up paperwork they need, so a hospital stay, detention or delay does not leave anyone without care. For parents and pet owners in Spain.

    6 min read

  6. Crisis planning when you're alone in Spain

    How to build a safety net if you live alone in Spain: who to call, what medical details to keep ready, how to pick a neighbour, and how to set up daily check-ins. Written for newcomers with no family nearby.

    6 min read

  7. Adapting your plan for disability, illness or older relatives

    How to adapt your emergency plan if someone in your home has a disability, a long-term illness or reduced mobility, or is an older relative. It covers medication supply, accessible 112 alerts, evacuation and teleasistencia.

    5 min read

About this topic

It is for anyone thinking about moving to Spain, planning the move, or already settling in. You will finish with a short written plan, a printed card and the right copies of your documents in the right places.

The Topic covers:

  • Your plan itself: contacts, roles and meeting points.
  • Backups of your documents and data.
  • Access to money when cards or banks fail.
  • Getting through a blackout or a phone and internet outage.
  • Care for children, pets and dependants.
  • A plan for living alone.
  • Changes to the plan for disability, illness or older relatives.

Start with "Building a simple household crisis plan for Spain". It gives you the base plan, and the other pages add to it.

This Topic is about preparing. It does not cover powers of attorney and wills, advice for specific hazards such as floods and heat, or replacing a lost passport.

Key rules

  • Water: Store about 3 litres of water per person per day.
  • Self-sufficiency: Plan for your household to cope on its own for at least 72 hours (3 days) in an emergency.
  • Carry ID: Foreigners in Spain must be able to show their original passport or residence card (TIE), because a copy or phone photo is not formally valid.
  • 112: Call 112 for any emergency: it is free, works 24 hours and covers ambulance, fire, police and rescue.
  • ES-Alert: You don't need to sign up for ES-Alert, but your phone must be on and have a signal.
  • Originals: A copy or phone photo is not valid ID, so carry your original passport or TIE.

Your household crisis plan: the whole process, step by step

  • Open a Spanish bank account and get your card (Keeping access to money when cards or banks fail): as soon as you arrive: a resident account is often opened the same day, and the card arrives within days to a couple of weeks

  • Write your household plan with contacts, roles and meeting points (Building a simple household crisis plan for Spain): in your first weeks, then review and practise it from time to time

  • Copy your passport, NIE or TIE and other key documents (Which documents to copy and where to keep them): right after the plan, while you still have all the originals at hand

  • Build a kit and a plan to cope alone for at least 72 hours (3 days) (Preparing for a blackout or phone and internet outage): before any emergency happens, so the kit is ready when you need it

  • Renew prescriptions early and ask for longer dispensing where your region allows it (Adapting your plan for disability, illness or older relatives): before your current supply runs low

  • Block a lost or stolen card through your bank's 24-hour line or app (Keeping access to money when cards or banks fail): immediately, at any hour, then ask for a replacement

Documents you may need

Identity and residence

Income and work

The home and the lease

Other documents

Each article lists the other documents it asks for, where you need them.

Your household crisis plan: questions that cross several articles

Which phone numbers should I put on my household emergency card?

Put 112 first, then the numbers for police, health, your doctor, your embassy and your insurer. 091 is the Policía Nacional, 062 the Guardia Civil and 016 the free, confidential helpline for gender-violence victims. Health emergency numbers such as 061 vary by region, so confirm yours locally. Read Building a simple household crisis plan for Spain next.

Can I get help in English if I call 112?

Yes, in most regions 112 can handle English, either directly or through an interpretation service, but coverage varies and is better in tourist areas. If you are not understood, state your language, your location and the type of emergency simply.

Is a photocopy of my TIE or passport enough if the police stop me?

No, you should carry the original, because a copy or phone photo is not formally valid. Police often accept a copy for a first check, but may then ask you to show the original at a police station. Read Which documents to copy and where to keep them next.

How much cash should I keep at home for an outage?

There is no official euro figure for household cash. After the April 2025 blackout, the government and the Bank of Spain advised keeping some cash in small denominations. Read Keeping access to money when cards or banks fail and Preparing for a blackout or phone and internet outage next.

How do I keep a reserve of my regular medication?

Renew your electronic prescription early and ask for longer dispensing where your region allows it, since some allow up to three months. Pharmacies will not give prescription-only medicines without a prescription, apart from limited urgent cases. Read Adapting your plan for disability, illness or older relatives next.

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